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Thank you for your interest in Scrum and Scrum.org. Please see a list of frequently asked questions below. If you are unable to find an answer to your inquiry, please click on the "Contact Support" link to the right.

How Do I...?

  1. Assessments 

    1. How do I obtain a receipt or proof of payment for my order?
    2. Do Assessment passwords expire?
    3. Can I get the questions and answers from my Professional-Level Assessment?
    4. How are Open Assessments different from Professional-Level Assessments?
    5. Why isn’t my assessment password working?
  2. Certifications 

    1. How do I add my certificate to my LinkedIn profile?
    2. Where can I find my Scrum.org certificate and badge?
    3. How do I get a Professional Scrum certification?
    4. Where can I find a list of people who hold Scrum.org certifications?
    5. How is a PSM through Scrum.org different from a CSM through the Scrum Alliance?
  3. Courses 

    1. I am looking for a Scrum.org course, training or class.
    2. How do I become a Professional Scrum Trainer to teach Scrum.org courses?
    3. How much do Scrum.org trainings and courses cost?
    4. Can I get a discount on a Scrum.org course or training?
    5. How are Scrum.org courses different from Scrum Alliance courses?
  4. Resources 

    1. Where is the Scrum Guide?
    2. How do I learn more about Scrum and prepare for the Professional-Level Scrum assessments?
    3. How can I post on your blog or Community Publications page?
  5. Scrum.org Member Accounts 

    1. I didn't receive an account verification email.
    2. Why isn't my account password working?
    3. Why can't I find a badge in my profile for passing the Open Assessment?
    4. Why can't I reset my Scrum.org member account password?
    5. I forgot my username for my Scrum.org member account. How can I log in?
  6. All articles 

    1. How do I obtain a receipt or proof of payment for my order?
    2. I am looking for a Scrum.org course, training or class.
    3. Where is the Scrum Guide?
    4. I didn't receive an account verification email.
    5. How do I add my certificate to my LinkedIn profile?
    36 articles 

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