How do I obtain a receipt or proof of payment for my order?

After you place your order, you will receive a confirmation email with a link to download your invoice as a PDF. If the email does not have this link, please send a message to support@scrum.org referencing your order number.

Please note that we currently accept payment for our professional-level assessments in US dollars via PayPal, and the following credit or debit cards: VISA, MasterCard, Discover, and American Express (Amex). These cards will allow you to make a purchase in USD, and will charge your card according to the currency exchange rate, plus a small transaction fee (this fee will depend on your card issuer). Please check with your credit card company or bank for further details regarding transactions in foreign currencies. 

If you are having difficulty placing your order, please check to see if your country is supported by our payment processor (all transactions, including credit card purchases, are processed through PayPal). If your country does not appear on that list, you may need to seek an alternative payment method. Many people and companies who are unable to complete credit card transactions also choose to use one of several available virtual credit cards.

If your company requires you to provide proof of payment for reimbursement, please check with your organization’s financial department before placing an order to ensure you include all of the required information. Please note that there are no specific fields for VAT or NIP/TIN (tax identification number), so please include that information as part of the company name, within the address, or as an order comment.



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